When will my order ship?
All orders received by 12pm PST will ship the next business day. If your order is received after 12pm PST, your order will ship the following business day.
Orders received on Friday will ship on Monday.
* Please note that it can take up to 40 minutes for us to receive your E-transfer.
How do I place an order?
Here’s a step-by-step guide on placing your order online with WeedShop.Store.
Shop: Locate the products you are interested in ordering by going to the Shop Page.
Shop: Click on the desired product(s), choose your quantity then click « Add to Cart ».
Checkout: When you have all your products in your shopping cart, continue to the Cart page and review the items in your cart. Click on the Proceed to Checkout button and you will be redirected to the Checkout page: https://argent.astromedia.ca/checkout/
Checkout: In the Checkout page, you will need to login with your email address and password. If this is your first time registering with us, you will need to provide your email and choose a password and an account will be set up for you.
Checkout: If you’re a first-time member, please be sure to select your age verification method.
Checkout: Now that you’re logged in, you will need to confirm your shipping information (name, address, email, contact number, order notes) and payment option.
Pay: If you’ve chosen payment by Interac E-transfer, you will be redirected to an order confirmation page where you will see your order number and instructions on sending an Interac E-transfer. You will also receive an email with payment instructions. Orders only ship after the E-transfer has been received.
Pay: Once your payment has been collected and your ID has been confirmed, your order will be processed and will ship within 1 business day. We’ll email you your Xpresspost tracking number as soon as it’s available.
Congrats, you have now placed your order!
Can I add/edit/cancel my order?
Payment has NOT been sent
- Place an entirely new order for the items you want.
- Email info@argent.astromedia.ca and request that we cancel your OLD order.
- Follow the payment instructions to complete your new order.
Payment has been sent
If your order status is “Processing”, “Picked”, “QC” or “Completed”:
Unfortunately we cannot make any changes to the order. It’s too late.
If your order status is “On Hold” or “Pending”:
Cancel your pending payment. Place a new order for the items you want, and re-submit payment according to your new payment instructions.
Note: We can edit shipping details anytime before the order is set to “Completed”. Please contact us immediately if you need to update your destination shipping address.
Note: You can check the status of your order in your My Orders section.
What will happen to my order if I don’t submit payment?
Once you’ve placed your order, the next step in the process will be to submit an Interac E-transfer. Your order will be kept On Hold till we receive your E-transfer. If we do not receive your payment within 2 days, your order will be canceled.
